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FAQ

Question: How long have you been in the business?
Answer: We have been serving our customers through traditional channels for a long time. Now, we are bringing the assurance of same quality and service to our Online Store. By not having to deal with the inefficiencies that exist in an offline retail environment and by leveraging the reach of the internet, Laptowale brings in an unique experience to laptop / tablet shopping in India. 

Question: Why should I shop online?
Answer: We offer great discounts and offers to bring you true value for your money – right in the comfort of your home! You will find all the relevant information available here to help you shop Online.

Question: How long will my order take?
Answer: All the products are dispatched within 2 days of booking the order. You can track your order’s status through your My Accounts Section.

Question: Can I return an item if I don t like it, and if so how?
Answer: We offer a genuine return policy. Simply call our support numbers and discuss about any returns.

Question: Will I get any written confirmation for my order?
Answer: Yes. You will certainly receive an email confirmation immediately once you make the payment, which will give you complete information about the product details and the estimated delivery time.

Question: Is the website prices inclusive of all taxes?
Answer: Yes, it includes all applicable central taxes. Any state specific levies (like Octroi etc) where applicable need to be paid by the customer as per actuals.